Warranty Policy
Eudemonia Home Goods Warranty Policy
At Eudemonia Home Goods, we stand behind the quality and craftsmanship of our products. We are committed to ensuring that your experience with our home goods is nothing short of excellent. To give you peace of mind, we offer the following warranty on all our products:
Warranty Coverage
Eudemonia Home Goods warrants that its products will be free from defects in materials and workmanship under normal residential use for a period of **one (1) year** from the original date of purchase.
What is Covered:
- Defects in material or craftsmanship under normal use and care.
- Structural integrity, including seams, stitching, and hardware.
- Manufacturer defects that affect the functionality or aesthetic of the product.
What is Not Covered:
- Normal wear and tear, including scratches, fading, or fabric pilling.
- Damage caused by improper use, handling, or installation.
- Damage caused by accidents, misuse, abuse, or negligence.
- Damage caused by exposure to extreme environmental conditions, including heat, moisture, or sunlight.
- Any alterations or modifications made to the product after purchase.
- Commercial, rental, or institutional use of products.
Claim Process:
To make a warranty claim, please follow these steps:
1. Contact Us: Reach out to our customer service team at [email] or [phone number] within the warranty period. Provide your original purchase receipt, order number, and a detailed description of the issue.
2. Inspection and Verification: We may request photos of the damaged or defective product to assess the claim. In some cases, we may arrange an inspection.
3. Repair or Replacement: Upon approval of your claim, Eudemonia Home Goods will, at its discretion:
- Repair the defective product.
- Replace the defective product with a new or comparable item.
- Refund the purchase price if a replacement or repair is not possible.
Limitations:
- Warranty is valid only for the original purchaser and is non-transferable.
- Warranty coverage applies only to products purchased directly from Eudemonia Home Goods or authorized retailers.
- Shipping and handling charges related to warranty claims may apply.
Exclusions:
This warranty does not cover any incidental or consequential damages resulting from the use or inability to use the product. In some regions, the limitation or exclusion of incidental or consequential damages may not apply, and your legal rights may vary.
We are committed to your satisfaction and will work diligently to resolve any issues that arise. Thank you for choosing Eudemonia Home Goods!